FAQ
FAQ - CarpartsX
Frequently Asked Questions
About CarpartsX
Q: What is CarpartsX?
A: CarpartsX is a trusted provider of premium car parts and accessories, specializing in products like Android 13 car stereos, Wireless CarPlay systems, and more. We aim to enhance your driving experience with quality and reliability.
Q: Where is CarpartsX based?
A: CarpartsX is owned by HK FEIDAMING GROUP CO., LIMITED. We operate globally and ship from our US and European warehouses.
Q: How can I contact CarpartsX?
A: You can reach us via email at carpartsxofficial@gmail.com, or join our community on social media. Learn more here: Contact Us.
Holiday Deals & Promo Codes
Q: What holiday deals are available?
A: For Christmas, we’re offering 20% OFF for new customers! Use code: CARPARTSXBF at checkout.
Q: How can I apply the promo code?
A: At checkout, enter the code CARPARTSXBF in the promo code field, and the discount will be applied automatically.
Q: Are there any shipping discounts during the holiday sale?
A: Yes! We’re offering free shipping for all orders within the USA and Europe during the holiday season.
Product Questions
Q: What products do you offer?
A: We specialize in Android 13 car stereos, Wireless CarPlay systems, backup cameras, and other automotive accessories designed for various makes and models.
Q: Are your car stereos compatible with my vehicle?
A: Each product page lists applicable models. If you’re unsure, feel free to contact us with your car’s make, model, and year for confirmation. It will be really appreciated if you can send us pictures of your car’s center console. This will help our experts quickly and precisely check if it fits your vehicle and guide you step by step through the installation process.
Q: Do your products come with installation guides?
A: Yes, our car stereos and accessories include detailed installation instructions, and many are plug-and-play for easy setup.
Q: Do you offer warranties?
A: Yes, all CarpartsX products come with a 1-year warranty to ensure customer satisfaction.
Shipping & Returns
Q: How long does shipping take?
A: Orders are processed within 1-2 business days and typically delivered in 2-7 business days depending on your location.
Q: Do you ship internationally?
A: Yes, we currently ship to the USA and Europe. Some exclusions may apply—please check our Shipping Policy for details.
Q: What is your return policy?
A: You can request a return within 30 days of delivery if the product is unused and in its original condition. Contact us at service@carpartsxofficial.com to start the return process.